Brands are People too

by Eli Stevens on August 18, 2011

Recently, Mitt Romney made headline news by saying, “Corporations are people”.

From a marketing stand point, there is a lot of truth to this statement. Brand are people. Or at least they should be treated as such.

I think the best example of this principle is the well known Apple vs. PC advertisements.

Obviously, the mac guy is dressed down, really chill and laid back. While the PC guy is nerdy, dressed in a suit and made to look foolish. What Apple is doing is representing their brand through a person.

This is more than just a spokesperson, although that is similar to what we’re talking about. In the Apple example, those two people are literally representing Apple and Mircrosoft.

We can learn a lot from this in trying to think of what our Brands would look like if they were transformed into people. Let’s take for example the retailer store Target. What would Target look like if it their brand was transformed into a person?

How would you respond with the following questions:

  • Gender?
  • Age?
  • How would they dress?
  • How would they act?
  • Would the be funny or serious?
  • Laid back or professional
  • What type of family would they have?
  • Do they come from money?
  • Do you want to be around them?
  • Do you find them obnoxious?

People don’t always stay the same either. People change over years. They become more mature and adapt to their surroundings. Sometimes people are really funny and goof around, and sometimes they can be really personable and serious.

Brands should be treated the same way. We need to start treating our brands as if they are individual, living breathing people. They have personalities, thoughts, concerns, interests and fears. The best brands have figured this out, and if businesses don’t apply these principals then their brands will be sterile, fake and customers will be unable to identify with them.

So run a test on your brand and try to figure out what they would be like if they become a person.

UPDATE: Just read this article from my Google Feed. It’s talking about this exact same principle and it’s worth a gander. Check it out – I Am The Brand

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PPC 101 – Get as Much Real Estate as Possible

by Eli Stevens on April 5, 2011


ppc-real-estate

PPC Real Estate

A common mistake made amongst beginner PPC Analysts is the assumption that you don’t want to bid on keywords that you already rank well with in Organic Search Results. Nothing could be further from the truth. We need to look at PPC and SEO from a user experience.

For example, let’s pretend I have a site called, ‘Camping Depot.com’. I’ve maintained the site for a year, and it ranks in position #1 on Google, Yahoo and Bing when a user types in the exact search query, ‘Camping Depot’. The amateur PPC analyst will tell you, “Save your money and don’t bid on that term because you’ll be wasting your money on clicks that you could get for free.”

It’s a valid point, and a logical one. The problem is the assumption is that someone searching for ‘Camping Depot’ will only click on the ‘Camping Depot’. That assumption is FALSE!

You can never assume that just because someone types in an Exact Match Keyword that they will click on that result 100% of the time.

So in reality, bidding on the keyword, ‘Camping Depot’ would be incredibly advantageous because I know that the keyword is relevant to my users search query. My Cost Per Conversion will be low, the CTR will be high, the CPC be lower than average and the Conversion rate will be high.

So if you’re not already bidding on search results that you’re listed Organically and have a high conversion rate, you are losing out on potential revenue. It is worth your while to cover up as much of the Search Engine Results Page as possible. Organic Listings, Paid Search Ads, Paid Search Sitelinks, Product Listing Ads, Google Places, etc.

( TL;DR ) Make sure to bid on brand keywords and keywords that rank high in organic listings. If you do this and grab as much real estate on the SERPs you will maximize your revenue.

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Internet Rule #1 – You Don’t Matter

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Tweet This whole blog began because I bought the Motorola Droid 6 weeks ago.  Up until that point I’ve studied internet marketing some what religiously, but once I had the best phone ever created connecting me to the internet 24/7 I couldn’t help but be more involved with ALL happenings on the world wide web. I’ve had [...]

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